Terms and Conditions

Understand the rules for using our website and services.

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Effective Date: 07.01.2025

Welcome to www.ecohelp.uk (the "Website"). By using our Website and services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully before proceeding. If you do not agree to these Terms, you must not use our Website.

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1. About Us

The Website is operated by UK Ecohelp ("we," "us," "our"), a company registered in England and Wales under Company Number 15843120. Our registered office is at 20 Wenlock Road, London, England, N1 7GU. You can contact us at hi@ecohelp.uk or 020 3488 9964.

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2. Our Services

EcoHelp is a lead generation company that connects homeowners with vetted and approved renewable energy installers. We are not an installer or contractor, and we do not perform any renewable energy installations ourselves. Our role is to facilitate the connection between homeowners and trusted installers.

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3. Use of the Website

By accessing or using our Website, you agree that you:

• Are at least 18 years old or have the consent of a parent or guardian.
• Will use the Website only for lawful purposes and in accordance with these Terms.
• Will provide accurate and truthful information when completing forms on the Website.

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4. Sharing of Your Information

When you complete a contact form on our Website, you agree that your information will be shared with our approved renewable energy installers. These installers may contact you directly to provide quotes or discuss your renewable energy options. For more information, please refer to our Privacy Policy.

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5. No Guarantee of Results

While we aim to connect you with trusted and vetted installers, we do not guarantee:

• That an installer will be able to provide a quote or service for your specific needs.
• The quality, suitability, or timeliness of the services provided by any installer.

We encourage you to conduct your own due diligence before entering into any agreements with installers.

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6. Limitation of Liability

To the fullest extent permitted by law, we:

• Exclude all warranties, representations, and conditions relating to the Website and the use of our services.
• Will not be liable for any loss or damage, including indirect, consequential, or incidental damages, arising from your use of the Website or reliance on any information provided.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or for fraud.

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7. Installer Relationships

We are not responsible for the actions, omissions, or services provided by the installers we connect you with. Any agreement or contract you enter into with an installer is strictly between you and the installer.

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8. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is owned by or licensed to us and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our Website without prior written permission.

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9. Cookies

Our Website uses cookies to improve your experience and gather analytics. By using the Website, you consent to our use of cookies as described in our Cookie Policy.

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10. Termination

We reserve the right to terminate or suspend your access to the Website without notice if we believe you have violated these Terms.

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11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the new Terms.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hi@ecohelp.uk
• Phone: 020 3488 9964
• Address: 20 Wenlock Road, London, England, N1 7GU